• Check if the network is reachable between the phone and provisioning server
• Check if the provisioning URL is correctly set on the phone side
• Check if the authentication information settings are set correctly on the phone side, and if there is server authentication enabled on the server side

• Check if the provisioning server is running properly
• Check if the config file exists on the provisioning server

• Check if the network is reachable between the phone and the SIP server

• Check if the following account parameters are correct: SIP Server address, port, username, register name, password

• Check if the account username and password are were defined correctly on the SIP server

Yes, it’s safe to use the ALE headset for both consumer and enterprisebusiness applications. ALE headsets come equipped with a acoustic protection technology, safeguarding against that removes acoustic startle events.

All the ALE headsets protects against acoustic shock by limiting sounds to below 118 dB SPL RMS.

All the ALE headsets have been through strict reliability testing to guarantee customer trouble hassle-free operation of the devices.