Issue Summary
On LCD side, CE Phone’s IP info will appear after the account info automatically when the SIP account is registered, but some customers may not want to see this IP information and this FAQ shares the method to enable/disable CE Phone’s IP info at homepage
Possible Causes
Configuration adjustment
How to Resolve
You can disable the IP info through below method:
Phone web UI:
Account -> General -> Allow IP Call
Enable: IP inform will display after the account. eg: 1001@10.1.1.1
Disable: IP info will not display after the account, eg: 1001
Auto provision:
Parameter |
SipPeerToPeerEnabled |
Description |
It enables or disables IP address call feature. |
Permitted Values |
true--enable |
Default |
true |
Web UI |
Account-->General-->Allow IP Call |
More
If still any issue you meet, please feel free to contact ALE support team for further support at support.alesip@al-enterprise.com.
Supported Models
8008 CE/8008G CE/8018S CE/8058S CE/8068S CE/8078S CE
Firmware Version
Greater than 1.53.20.3800